Comments

• 

  Chef Heather (Food on the Table)

  Hi Tina! Thank you for your feedback! We actually have quite a few side dish recipes on the website. I encourage you to type "side dish" into the search box located at the top of this page to find them. If you had a specific side dish in mind try typing that specific word into the search box ie: "green beans" or "salad" or "rice". Also a number of our main dish recipes have side dish suggestions in the comment section. We always encourage users to share what side dishes they served with a favorite recipe to help others. If you ever stumble upon a recipe and are at a loss of side dishes to serve with it feel free to leave a comment and Chef Leslie or I will be more than happy to recommend something!

  about 1 year ago
• 

  Donna (Food on the Table)

  For any others who may be wondering about this, you can also go here http://www.foodonthetable.com/topics/courses and you'll see recipes that are organized according to category, as well as being able to search according to specific ingredients, as Chef Heather suggested. Hope that's a little extra help!

  about 1 year ago
• 

  Paul

  I think the OP is suggesting that the choices of sides should be added to the meal planning "wizard" that lets you select from the entree categories, as the next step before you create a shopping list. Start implementing this by adding side dish preferences to the user preferences, and limit the available choices by diet restrictions and pairing with the entree. The recommended meal should be a complete macronutrients balanced meal based on your preferred diet. Otherwise I still need to think quite a lot about my menu. Choosing the entree is the easy part of meal planning - getting a balanced meal and varying the diet is the hard part, and side dishes are the real key to this.

  about 1 year ago
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  Tina

  Paul this is exactly what I was suggesting!

  about 1 year ago
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  Donna (Food on the Table)

  Yes, I apologize that we're not there yet--but we're making improvements and refining the site as quickly as we can, and in the meantime, we try to offer as much assistance as we can in terms of finding the dishes you're looking for.

  about 1 year ago
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  Donna (Food on the Table)

  Sorry, didn't mean to post yet... we do a lot of testing to see what our customers are looking for specifically, so to that end, some of you might also--however temporarily--see a version of the site that's somewhat different than what others see. This lets us figure out exactly how folks want to use the site, and how we can best improve it. Thanks for your patience!

  about 1 year ago
• 

  Anna

  A lot of their recipes are hearty enough to not need a side or just need something really simple, like a loaf of french bread with soups or pasta. I have yet to find a recipe that I think looks like it won't be enough food!

  about 1 year ago
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  Tina

  Thanks Donna - I do LOVE your option of choosiing a grocery store - really cool!

  about 1 year ago
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  Donna (Food on the Table)

  Thanks, Tina! And thanks for your nice feedback, too, Anna!

  about 1 year ago
• 

  Tami

  I agree with Tina and Paul that it would be a great asset to have a list of side dishes to choose from that go with the main course. Maybe even dessert selections too. Great site. Thanks.

  about 1 year ago
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  Donna (Food on the Table)

  Tami, in case you didn't read all the way back through this thread and didn't know this, you can also go here http://www.foodonthetable.com/topics/courses and you'll see recipes that are organized according to category, as well as being able to search according to specific ingredients you would like to use in the search box to the upper right.

  about 1 year ago
• 

  Donna (Food on the Table)

  (I forgot to mention, there's a Dessert category there, too.) :-)

  about 1 year ago
• 

  edith

  Edith (Food on the Table) I just began trying to use this program and really need to know where to start. need some kind of introduction and how to use the program. I tried to get steamed lobster tails and came up with a lone list of everything I might want to cook this week. Please Help!

  about 1 year ago
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  Marie

  For the site moderators, I couldn't agree more with adding side dishes into the wizard. I see the topical discussion which is a start, but it of course defeats the purpose of an all in one shopping list if it isn't included in the wizard. I LOVE this site. I understand new technologies take time to fully get there...but this is a critical core component in my view that should be a high priority for your dev team to keep the site truly as "one stop shop" as you need so the customers dont try other options. Thanks for providing such an awesome tool!!

  about 1 year ago
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  Chef Leslie (Food on the Table)

  I'll pass it along, Marie. Thanks for the input!

  about 1 year ago
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  Chef Leslie (Food on the Table)

  Edith, when you go to "My Meal Plan" it should walk you through. If you're still having problems let us know and we'll help you!

  about 1 year ago
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  edith

  How do I cancel my subscription other than to go through American Express?

  about 1 year ago
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  edith

  My home burned down a few months ago, my husband died 2/9/2012 and I do not have time to use this program which I felt would be quite useful to me. At this time I cannot afford much and would appreciate your cancelling this subscription for now.

  about 1 year ago
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  Donna (Food on the Table)

  Edith, please don't worry; we'll take care of this for you.

  about 1 year ago
• 

  Barbara

  I can't print out the recipes that on my menu. I tried printing from the page that shows the directions but I got 8 pages of other stuff on page & parts of the recipe on different pages. How can I print just the recipe? I just recently joined & so far I am pleased with your site.

  about 1 year ago
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  Judy

  I'm also trying to print out just the recipe. Please give further instructions. I also recently joined and like the category choices. The recipes look easy and have a minimal amount of ingredients to prepare a home-cooked meal that deliver rave reviews. Thanks!

  about 1 year ago
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  Chef Leslie (Food on the Table)

  you have several options. First, when you're finishing up your meal plan and are in the My Meal Plan tab, as you go through the steps (clicking the Next button), you'll get to a screen where you have various delivery options for your recipes and grocery list. You can select whether you want to print just recipes, just the grocery list, or have print both, have them sent to your iPhone, or have the list sent to your e-mail. Alternately, and I'll admit that I've done this occasionally when I'm not done planning but want something on paper as an easy reminder, I'll just copy and past the text of a recipe into a Word document and print quickly that way.

  about 1 year ago
• 

  I have added meals to my "favorites" and to my "cookbook". But I can't find any place on the site that takes me to those things. It would be nice to have a page where I can have those saved recipes to pick from to add to my grocery list. Is this option available? I have looked over and over. Thanks!

  about 1 year ago
• 

  april

  I am having the same issue finding meals added to cookbook. Am I missing something please help....

  about 1 year ago
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  Chef Leslie (Food on the Table)

  @April, I'm forwarding your query to someone that can help you. You should have an answer soon.

  about 1 year ago
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  Chef Heather (Food on the Table)

  Hi April and Anonymous! You can view all of your recipes if you go to 'meal plan' (at the top of this page) then click 'see all recipes' then 'my recipes' and then click on 'cookbook' 'history' etc.; you should see all of your recipes listed here. You can also view your favorite recipes and current meal plan by clicking your name located at the top of this page. Please let us know if you are still having trouble or have additional questions.

  about 1 year ago
• 

  Anonymous

  Hey not exactly sure where i should post this but just had a suggestion, this site would be even more helpful to me if i could imput what foods i have on hand and recipes would show up suggesting what i could cook with what i have on hand, now im new to this site, i havnt found this feature yet, but if you already do have this feature available, awesome! if not, it would be something really great and useful to add.

  about 1 year ago
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  April

  I think The above suggestion is genious. (I too haven't found it on the site) I always try to establish what I have on hand and go from there. If you are on a budget as most of us are...this is the first step you should take. Then if you don't have an ingrediant you can decide if it's worth it to obtain it for that meal. Great Suggestion!!

  about 1 year ago
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  Anonymous

  well thanks i thought it might be helpful to many people on budgets (like me) and hope that someone in charge of this site sees the comment and somehow puts it in to effect, because i have looked around on other meal planning sites and they dont have this feature either! just makes sense to me and my family to plan my meals around what i already have on hand sometimes...

  about 1 year ago
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  Chef Heather (Food on the Table)

  Hi April and Anonymous! Thank you for sharing your comments and suggestions. I will pass them onto the proper folks. I know some recipe sites have a feature (like what you are suggesting) where you can 'plug in' 3 ingredients in your pantry and then recipes are suggested based on this information. While we don't have something specifically like that, at the moment, we do have a great search box (located at the top right hand corner of this screen) feature that will allow you to type in an ingredient you have and then find recipes that way. You could even type in two ingredients, such as broccoli + chicken and get recipes with both of these items. You can also search by specific ingredient by clicking on your store, in the yellow box on the right had side of this page. There you will see every sale item at your store and next to each of these items is an icon that says 'find recipes'. If you click on this then you will see every recipe on our site that has say 'ground beef'. Even though this is showing what is on sale, this is a great way to find recipes based on a specific ingredient if you already have it on hand. And as always if you are having difficultly finding a particular recipe you can always post a comment and we will be more than happy to help you!

  about 1 year ago
• 

  Melissa

  The site is not working online or my phone. It says none of my stores have sale items, check back later.... what's up? This is only the second week I have tried to use this and already a problem?

  12 months ago
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  Chef Heather (Food on the Table)

  Hi Melissa. Can you please email support@foodonthetable.com so that we can help you on an individual basis. Thanks!

  12 months ago
• 

  Donna (Food on the Table)

  Melissa, have you had any luck since then?

  12 months ago
• 

  Wendy

  I am having the same problem and just emailed support. This is my first day using it :(

  12 months ago
• 

  Wendy

  Support emailed me back and said they were looking into the problem

  12 months ago
• 

  Wendy

  How do you start a new topic / discussion?

  12 months ago
• 

  Chef Leslie (Food on the Table)

  @Wendy, are you still having problems with your tasks? I'm forwarding your questions to someone who is better equipped to answer them. I'm here for recipe and technique help in the meantime!

  12 months ago
• 

  Melissa

  I just emailed support. I hope this gets fixed because this service is so convenient.

  12 months ago
• 

  Donna (Food on the Table)

  These issues are definitely being addressed as quickly as they can--sorry it's taking a little while, but we really do appreciate your patience, and the Add Discussion button will definitely be back!

  11 months ago
• 

  Anonymous

  I already told you That I wanted to cancel,why are you still sending me email?

  11 months ago
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  Melissa

  Support was no help. They just said they know there is a problem. I want a refund. I have been a paying member for 3 weeks. It worked the first week and since then it is unable to get the sale items at the only grocery store chain I shop at. (Kroger.) It does not work. The add discussion button is gone because the service is broken and they do not want people to know this.

  11 months ago
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  Chef Leslie (Food on the Table)

  @Anonymous, if you will email support@foodonthetable.com, they will cancel your subscription. I don't have access to your info without your email address. Thanks!
  @Melissa, I'm emailing your problem to Donna@foodonthetable.com and she will address your problems directly. Thanks for your patience.

  11 months ago
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  Donna (Food on the Table)

  @Anonymous, I will make sure that you're canceled and will receive no further e-mails. @Melissa, I'm going to e-mail you privately, if you don't mind!

  11 months ago
• 

  Donna (Food on the Table)

  Everyone here should be taken care of!

  11 months ago
• 

  Christa

  Hi! Is there a way to delete all the items on the shopping list easier than clicking each item individually on the "X"?

  11 months ago
• 

  Lainna

  My store's sale flyer hasn't been up since Thursday. Neither of my local stores.

  11 months ago
• 

  Donna (Food on the Table)

  @Lainna, I'm sorry about that--we do our best to keep the sales current, but we have been encountering some bugs lately and are working on correcting that as quickly as possible.

  11 months ago
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  Donna (Food on the Table)

  @Christa, I'm not sure I understand your problem. It's not just that you want to delete items that you already have on hand for your recipes, but you actually want to delete everything? (Of course, the list will automatically clear when you begin a new meal plan.) I hope that helps.

  11 months ago
• 

  christina

  how do you cancel this is not for me i cvant even get a number and how do you connect to support to cancel?????

  9 months ago
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  christina

  please cancel, my 7 day freee membership thanks

  9 months ago
• 

  christina

  melissa hi this is christina i feel for u am dealing with same isues

  9 months ago
• 

  christina

  how do you get cancel if nothing works i gusse i will call better businesss /././

  9 months ago
• 

  christina

  my problem is i dont want to use this any more and cant find away to cancel the whole thing

  9 months ago
• 

  Donna (Food on the Table)

  Christina, I'll be happy to take care of canceling your account for you.

  9 months ago
• 

  christina

  why is there a phone number and email if both dont even work??????????if you want to cancel our hhave any Questions

  9 months ago
• 

  Donna (Food on the Table)

  Christina, I'm sorry your feeling so frustrated, but as I said two days ago (even though my comment is only showing as posting yesterday), I was happy to cancel your account, and did so at that time. While you commented that you couldn't find a contact number for us, or support e-mail, you obviously realized a little later that all of our contact information is at the bottom of the page, if you scroll down. And e-mailing us did work for you; that's exactly what prompted my response on this board and triggered my canceling your account. (I say this so anyone else who may be having difficulty contacting Support will know how to do so.) But please know that your account was canceled when you requested it, and because you also commented on the board, I made sure to post here, as well, to acknowledge your request. If there's any other assistance we can give you, please let us know. Thanks!

  9 months ago
• 

  Anonymous

  jrbarr4176 - it should not be this difficult to unsubscribe to a site I deleted from my phone. How you got my email address...I don't know. Please unsubscribe me from BOTH!

  9 months ago
• 

  Richard

  How do I unsubscribe ??

  8 months ago
• 

  Sarah (Food on the Table)

  @Richard, I've unsubscribed your email address.

  8 months ago
• 

  Mary

  please delete my account

  7 months ago
• 

  Chef Heather (Food on the Table)

  @Mary- If you would like to cancel your account please email support@foodonthetable.com so that we can take a look at your account and help you on an individual basis. Thanks!

  7 months ago
• 

  christina

  this is crazy i did the 7day free trial phone number no good
  WHERES MY REFUND???????? ANSWER THAT R I WILL REPORT THIS SIGHT BIG TIME

  7 months ago
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  christina

  to whom i wouild but haveing trouble geting my money back and ya it is so damn easy to sign up but its not when you want your damn money back i only did the free trial and cancel in time but i cant get my money back what happen to your policy try it free for 7 days????? and iu have email suport no damn responce this has been months now what

  7 months ago
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  Sarah (Food on the Table)

  Christina, you no longer have a premium subscription tied to this account. It expired on Sept. 13. Did you sign up for another paying account using a different email address? Please email support@foodonthetable.com so we can help you.

  7 months ago
• 

  christina

  i never sign up i just tryed the 7 day free trial but they never refunded me paredes@sbcglobal.net

  7 months ago
• 

  grace

  I tried canceling last month but got charged again. I took this advice posted a couple months ago without any luck.
  FROM: Chef Leslie (Food on the Table) if you will email support@foodonthetable.com, they will cancel your subscription.
  Please help. My account is under gracesmith@cox.net but I would love a reply here.

  7 months ago
• 

  Sarah (Food on the Table)

  Grace, please check your email for details of your account downgrade from last month.

  7 months ago
• 

  Christen

  I like this system. I just think it needs some programming effort to become a mature system. I am fine with the fee. It is reasonable and I save more than $10 a month by cooking and not eating out. I save more than that a week actually and the food is healthier because I can control the ingredients and cooking techniques. I think that "side dish" needs worked into the workflow. I have been a member for a couple of weeks now and it still says that my Giant Eagle store in Erie PA has nothing on sale. That doesn't make sense. I'd like a definite date as to when my local Giant Eagle store sales will be online for my savings in recipie use and guidance in selection. Thanks.

  about 1 month ago
• 

  Sarah (Food on the Table)

  Hi Christen, thanks so much for your feedback. I apologize that the sales for Giant Eagle are still unavailable. Unfortunately, we cannot give you a definite date as to when they'll be back up. I've sent you an email with more information. Again, I apologize for any inconvenience. Thanks again for sharing you thoughts!

  about 1 month ago
• 

  Emily

  Uhoh, I just sent an email to cancel my account. Literally just signed up and paid about 20 minutes ago, I dont see a free trial option, but now that I see the actual site, it's not for me! I asked for a refund because I didn't use the service.. really hoping it doesn't take as long as mentioned above to get a response.. also, if you look at the emails there is an option to unsubscribe. Not sure why everyone had such a hard time with it..

  about 1 month ago
• 

  Emily

  I thought that this site would put together a meal plan for me complete with the weekly shopping list that is consolidated with recurring items that can be used throughout the week. If I wanted to pick and choose my recipes, I could just open a cookbook! And the recipes don't seem like they are very good either..

  about 1 month ago
• 

  Sarah (Food on the Table)

  Thank you for your comments and email, Emily. We've responded to you via email. Please let us know if you have any questions.

  about 1 month ago
• 

  Christen

  I think that the sales effort of the site should be modified if there is no plan in the works to fix the stores sales info (not even an ETA). During the purchase process, there was nothing that told me that I would not or even might not get the features that the site was selling (the sales process sells the discount information as a feature of the product being purchased). It let me select my store, all of it looked like it would work. If there is no plan to repair the site and actually sell customers what the company is advertising that the they are selling customers, then that is false advertising and is against the law.

  about 1 month ago
• 

  Christen

  That said, I still find the site worthy of being a member. I simply think that they should not advertise something that they are incapable of selling.

  about 1 month ago
• 

  Christen

  I just checked my email for the the response that was mentioned above. They cancelled my subscription per the email. Can somebody tell me why? I never requested cancellation. Thanks!

  about 1 month ago
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  Sarah (Food on the Table)

  Hi Christen, I've responded to all of your emails. I'm sorry for any frustration or confusion with both the missing sales and your subscription. If you still have any questions, please let me know.

  about 1 month ago