Hi , your ap keeps freezing on my iPhone and iPad. I've tried reloading it, but it is still freezing.

by 605130 over 2 years ago

Comments

  • Donna (Food on the Table)
    Donna (Food on the Table) 86758

    I'm so sorry! Let me check into this for you, and I'll update ASAP.

    over 2 years ago
  • Steve (Food on the Table)
    Steve (Food on the Table) 25

    Hi - I'm sorry for the problems you've been having with our app in your iPhone & iPad. I'd like to learn more so we can find the problem and fixit. I will send you an email directly. Thanks - Steve Sanderson

    over 2 years ago
  • 605130

    please do. I find it freezed as soon as I make my preferences. you have my email, right?

    over 2 years ago
  • Anonymous
    Anonymous 619525

    Hello! I have the very same problem..i couldnt not use the App even once..

    over 2 years ago
  • Anonymous
    Anonymous 619525

    My e mail is innacalori@gmail.com

    over 2 years ago
  • Donna (Food on the Table)
    Donna (Food on the Table) 86758

    Thanks you; I'll pass this on!

    over 2 years ago
  • Jeri
    Jeri 626563

    I used this app on my Ipad and love it. Now it doesn't work deleted it and installed it 3 times just get a blank screen. I am using ios 5

    over 2 years ago
  • Donna (Food on the Table)
    Donna (Food on the Table) 86758

    Thanks, I'll pass this on immediately.

    over 2 years ago
  • Steve (Food on the Table)
    Steve (Food on the Table) 25

    Hi Folks, we've just released a fix for this. Ends up our most recent release had a bug that caused this behavior for some people. Please accept my apologies. Each of you should have received an email from me about this with an upgrade notice to say thanks for bearing with our bug! Best, Steve Sanderson

    over 2 years ago
  • Jeri
    Jeri 626563

    Sorry Steve no fix just downloaded the app again. Samething after giving food info I just get a blank page and nothing else.

    Did not fix it

    over 2 years ago
  • 605130

    Make sure it's update 1.8.1 I downloaded it and it's working just fine on my iPhone and iPad.

    over 2 years ago
  • Steve (Food on the Table)
    Steve (Food on the Table) 25

    @Jeri - I've checked your history & it appears that you've used 1.8.1 since your comment here - how's it working?

    over 2 years ago
  • Jeri
    Jeri 626563

    I thought I did a comment when I saw I needed to update on my Ipad It's working now THANK YOU

    over 2 years ago
  • Steve (Food on the Table)
    Steve (Food on the Table) 25

    that's good news, thanks!

    over 2 years ago